PRIVACY POLICY

A Legal Disclaimer

Effective Date: June 16, 2025

At Willow Tree Counseling, we are committed to protecting your privacy and ensuring that your personal and health-related information remains confidential. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://www.willowtree.live or communicate with us in any way.

By using our website or submitting information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information in the following ways:

a. Information You Provide

Name, phone number, email address, and other contact details you voluntarily submit through website forms or email
Health or therapy-related details you choose to disclose in inquiries or consultations
Information provided when scheduling appointments or completing intake paperwork

b. Automatically Collected Information

IP address, browser type, operating system, and browsing behavior through analytics tools such as Google Analytics
Date and time of visit and referring URLs

2. How We Use Your Information

We may use your information to:

Respond to inquiries or schedule appointments
Provide mental health services or referrals
Improve the functionality and content of our website
Maintain internal records and comply with professional, legal, or ethical standards

We will not sell, lease, or distribute your personal information to third parties unless required by law or with your express consent.

3. Confidentiality and HIPAA

Willow Tree Counseling complies with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws protecting your privacy. All information shared in the context of therapy is kept strictly confidential and will only be disclosed:

With your written consent
When required by law (e.g., court order, suspected abuse, or imminent harm)
In cases where disclosure is necessary to protect your safety or the safety of others

4. Cookies and Tracking Technologies

We may use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand user behavior and improve our website performance. You can disable cookies through your browser settings.

5. Security

We take reasonable and appropriate measures to protect the information you provide from unauthorized access, disclosure, or misuse. However, no online data transmission or storage can be guaranteed to be 100% secure.

Please avoid sending sensitive information (such as health history or medical records) via unsecured forms or email.

6. Third-Party Services

We may use third-party services (e.g., scheduling platforms, email providers, Google Analytics) to operate our site and manage our communications. These third parties are required to maintain confidentiality and comply with privacy regulations.

7. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request corrections or updates to your information
Withdraw consent or request deletion of your information, as allowable by law and ethical standards

To exercise any of these rights, please contact us directly using the information below.

8. Children's Privacy

This website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children without appropriate parental or guardian consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review the policy regularly to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Willow Tree Counseling
📍 1401 Fortino Blvd, Suite B, Pueblo, CO 81008
📞 Phone: (719) 696-8426
📠 Fax: (719) 696-9432
📧 Email: willowtreepueblo@gmail.com
🌐 Website: https://www.willowtree.live